Len Fisher- “Complex challenges”
Len Fisher – Listening to Radio National, we heard Len Fisher speaking about the impact of relying on intuition when dealing with complex challenges – and about the danger of believing that if something sounds right based on our collective experience, it probably is.
In RiskIQ, we routinely see teams of clever, thoughtful people discussing a complex situation and making a decision based on their collective experience and intuition. If the ‘right’ people are in the room and the conversation goes well, they will probably leave the meeting with a confidence (often false) that everything is on the right track. Later, when things don’t go as foreseen, other biases come into play to prevent them from recognising or accepting that an underlying root cause of the poor outcome is that they applied intuition and experience, without first doing the exploration, examination and analysis necessary to better understand the system they were dealing with. Is brain laziness and a desire to not overtax ourselves one of our underlying biases?
Len Fisher seems to think so.
Have a listen to him: https://lnkd.in/fF_5Dsk
David Snowdon – “Making Sense of Complexity”
Although it is just over a hour long, in this presentation to a conference David covers a lot of ground including contemporary concepts and views of systems thinking approaches.
Well worth the time. https://youtu.be/y6RfqmTZejU